About a year ago, our combi boiler had died on us; it began its death throes with a loud banging, followed by a shrill tortured shriek, and finally a whiff of pale smoke as it exhaled its last breath.
After a frantic call from my wife, the landlord reluctantly promised to send out a plumber, sometime the next day.
Day 1.
When I arrived home from work the next evening, I could tell they had been by the boot prints on the carpet. I raised a questioning eyebrow to my wife and pleasantly asked if we had hot water yet. Something in the way she rolled her eyes told me that the boiler remained broken.
Apparently, when they arrived, they were immediately thwarted by a blown 20mm glass fuse, a rather common item that I usually carry in my own toolbox. Not to be deterred, they decided that a lack of electricity must be to blame, and went to investigate the circuit breakers, down in the cellar, ignoring the rather obvious amber light, glowing on the spur beside the boiler.
Day 2.
My wife called me at work when the plumbers returned. They arrived at the house holding aloft a small fuse, before walking triumphantly into the kitchen, and dejectedly out again a few minutes later.
"Well, what's wrong with it?" My wife asks.
The elder of the two tradesmen sniffs, before speaking in a tone that conveyed his years of collected experience and wisdom.
"It's knackered."
No further details about the fault were forthcoming, only that it's an old boiler, and they 'weren't surprised' that it had ceased functioning. But they told my wife not to worry; they'd telephone the landlord, and get him to authorize a new boiler.
Day 3.
Nothing happened.
Day 4.
Not only was a new boiler authorised, but they turned up early in the morning to begin fitting it. I decided to go to work a couple of hours late, and observe these 'experts' first hand.
The only thing missing from the battered transit they arrived in, was a 'Bodgeit & Scarper' logo on the side. The few tools they carried could have been purchased in a 50p bin in the market.
Their first job was draining the system. The Elder plumber located the drain tap the living room, a couple of inches off the floor, and attached a long, green hose pipe that was probably older than I was. I didn't realise at the time, but it also leaked profusely. Next they began dismantling the boiler. The frequent curses and cries of pain that filtered through the closed door were beginning to make me doubt their professionalism. My opinion dropped further at their frequent requests to borrow tools. After all, how many 'tradesmen' don't carry a tape measure, or a pozi-drive screwdriver? Eventually though, I had to leave and make my way to work.
At lunchtime, I called the wife, and asked for an update. The plumbers had left, and gone to another job, with the promise of returning in a couple of hours. The hosepipe that trailed through the door was still there, leaving my wife unable to close the front door.
When I returned that evening, the plumbers had gone, and the job was finally finished. I took my shoes off and... and stepped into a pool of black water, slowly seeping through the living room carpet, from the leaking pipe. The kitchen was worse. Chunks of plaster littered the floor and sideboards; black smears covered the floor. The washing up bowl was stained black. The fridge had been unplugged,(again), and to top it all off, the new boiler wasn't even mounted straight. There was no sign of several of the tools I had lent them, but at least we have hot water now.
The moral of this story is that not all cowboys wear hats.
After a frantic call from my wife, the landlord reluctantly promised to send out a plumber, sometime the next day.
Day 1.
When I arrived home from work the next evening, I could tell they had been by the boot prints on the carpet. I raised a questioning eyebrow to my wife and pleasantly asked if we had hot water yet. Something in the way she rolled her eyes told me that the boiler remained broken.
Apparently, when they arrived, they were immediately thwarted by a blown 20mm glass fuse, a rather common item that I usually carry in my own toolbox. Not to be deterred, they decided that a lack of electricity must be to blame, and went to investigate the circuit breakers, down in the cellar, ignoring the rather obvious amber light, glowing on the spur beside the boiler.
Day 2.
My wife called me at work when the plumbers returned. They arrived at the house holding aloft a small fuse, before walking triumphantly into the kitchen, and dejectedly out again a few minutes later.
"Well, what's wrong with it?" My wife asks.
The elder of the two tradesmen sniffs, before speaking in a tone that conveyed his years of collected experience and wisdom.
"It's knackered."
No further details about the fault were forthcoming, only that it's an old boiler, and they 'weren't surprised' that it had ceased functioning. But they told my wife not to worry; they'd telephone the landlord, and get him to authorize a new boiler.
Day 3.
Nothing happened.
Day 4.
Not only was a new boiler authorised, but they turned up early in the morning to begin fitting it. I decided to go to work a couple of hours late, and observe these 'experts' first hand.
The only thing missing from the battered transit they arrived in, was a 'Bodgeit & Scarper' logo on the side. The few tools they carried could have been purchased in a 50p bin in the market.
Their first job was draining the system. The Elder plumber located the drain tap the living room, a couple of inches off the floor, and attached a long, green hose pipe that was probably older than I was. I didn't realise at the time, but it also leaked profusely. Next they began dismantling the boiler. The frequent curses and cries of pain that filtered through the closed door were beginning to make me doubt their professionalism. My opinion dropped further at their frequent requests to borrow tools. After all, how many 'tradesmen' don't carry a tape measure, or a pozi-drive screwdriver? Eventually though, I had to leave and make my way to work.
At lunchtime, I called the wife, and asked for an update. The plumbers had left, and gone to another job, with the promise of returning in a couple of hours. The hosepipe that trailed through the door was still there, leaving my wife unable to close the front door.
When I returned that evening, the plumbers had gone, and the job was finally finished. I took my shoes off and... and stepped into a pool of black water, slowly seeping through the living room carpet, from the leaking pipe. The kitchen was worse. Chunks of plaster littered the floor and sideboards; black smears covered the floor. The washing up bowl was stained black. The fridge had been unplugged,(again), and to top it all off, the new boiler wasn't even mounted straight. There was no sign of several of the tools I had lent them, but at least we have hot water now.
The moral of this story is that not all cowboys wear hats.
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